Telephone Inquiry System

You now have the option to bank by phone! To use the Telephone Inquiry System (TIS), simply dial (305) 669-3296.

To access the system, enter your Member ID Number and your PIN (last 4 digits of the primary account holders Social Security Number). Then follow the instructions and you’re on your way to:

• Check your account and loan balances	• Check your account history
• Request a check withdrawal to be mailed to your home	• Transfer money between your accounts

So put our Telephone Inquiry System to work for you and enjoy the mobile service!

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